Vacant job

About Us

Through the phone number 1177, healthcare advice is offered around the clock, every day of the year.

1177 is a national service available in all counties and regions of Sweden. Our mission is to make a qualified medical assessment, prioritize, and provide advice for self-care or refer to the appropriate level of care when necessary. We work according to a national decision support and a specific conversation methodology.

1177 by phone works for national development and collaboration towards digital healthcare advice. The goal is for residents to have increased access to personal advice and faster assistance in reaching the right level of care and support through multiple channels.

The operations are led by regional area managers, operational managers, and unit managers. Each unit employs nurses and administrators. Our offices in the Västra Götaland region are located in Alingsås, Gothenburg, Skövde, and Uddevalla. We are also part of a national network with other regions in Sweden.

We are now looking for an administrator for daytime work at the Uddevalla office.

Our office is located at Riverside, Uddevalla.

About the Job

Your main task as an administrator is to answer administrative calls on our phone line and guide callers to the right instance, such as information about opening hours, patient fees, phone numbers for different care units, and about 1177.se e-services.

You will also work with invoice management, purchasing and orders both internally and externally, inventory management, mail handling, external contacts with, for example, janitors, cleaning staff, and property managers, and share primary responsibility for staff facilities. Other tasks may be added based on your skills.

About You

We are looking for someone with at least a completed high school education and previous experience in administrative work within a similar field. You are accustomed to working with telephony and using the computer as your primary work tool. You also have experience working with the Office suite.

As a person, you are confident, service-oriented, and value good interactions with both callers and colleagues. We place great importance on personal suitability, where flexibility, accuracy, and the willingness to contribute with good communication are key elements.

Conditions

The position is temporary for a one-year contract, with the possibility of extension. The employment rate is 75-100%, as agreed. Selection and interviews will take place continuously during the advertising period.

Warm welcome with your application!

About Regionhälsan

The Regionhälsan administration encompasses regional healthcare services and health-promoting close care. Nearly 1900 employees work to ensure that residents feel well. When you become a part of us, you contribute to the development of the organization.

Regionhälsan has a value base developed together with the administration's managers and employees. The value base is based on three core values: Trust, Engagement, and Quality. We actively work to ensure that the value base is known and serves as an important cornerstone in Regionhälsan.

We view diversity as positive and believe that our differences are an asset.

About Västra Götalandsregionen

The Västra Götalandsregionen exists for the people of Västra Götaland. We ensure that there is good healthcare for everyone. We work for sustainable development and growth, a good environment, improved public health, a rich cultural life, and good communication throughout Västra Götaland.

The Västra Götalandsregionen actively works to digitize more work processes. To be part of the digital transformation, you should have basic skills and be able to use digital tools and services. You can search for information, communicate, interact digitally, are risk-aware, and have the motivation to participate in development to learn new things.

The Västra Götalandsregionen places all permanent employees in war service.

If you want to know more about Västra Götalandsregionen, you can visit our introduction for new employees at the link here (https://www.vgregion.se/introduktion). You can also read more in the presentation here (https://mellanarkiv-offentlig.vgregion.se/alfresco/s/archive/stream/public/v1/source/available/sofia/rs4011-467070786-672/surrogate).

Application

The Västra Götalandsregionen prefers that you register your application via the recruitment system. If you, as an applicant, have questions about the advertised position or for special reasons cannot register your information in a public system - please contact the contact person for the respective advertisement.

To staffing, recruitment, and placement companies and to you as a seller:
We kindly but firmly request no direct contact with staffing, recruitment, and placement companies as well as other external actors and sellers of additional job advertisements. The Västra Götalandsregionen has contracted agreements.